Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Our Products

We have made every effort to provide an accurate representation of our products in our online store at lumicare.online. However, colors or product appearance may differ from how they appear on your screen due to your device settings.

We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be exactly as depicted.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Orders

When you place an order, you are making an offer to purchase. LumiCare reserves the right to accept or decline your order for any reason. Your order is not accepted until LumiCare confirms acceptance and processes your payment.

Please review your order carefully before submitting, as LumiCare may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy available at lumicare.online. You represent and warrant that your purchases are for personal or household use and not for commercial resale.

Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at lumicare.online. You represent and warrant that the credit card or payment information you provide is true, correct, and that you are duly authorized to use it.

Shipping and Delivery

LumiCare is not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Intellectual Property

Our Services, including all trademarks, brands, text, images, graphics, product reviews, video, and audio, are owned by LumiCare, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from lumicare.online without our prior written consent. LumiCare's name, logo, and product names are trademarks of LumiCare and may not be used without prior written permission.

Optional Tools

You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" without any warranties. Any use of optional third-party tools is entirely at your own risk.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to your access of third-party websites or your purchase or use of products from those sites.

Relationship with Shopify

LumiCare is powered by Shopify. However, any sales and purchases you make at lumicare.online are made directly with LumiCare. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and LumiCare. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with LumiCare.

Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy available at lumicare.online. By using the Services, you acknowledge that you have read our privacy policy. Information you submit may be shared with Shopify and third parties to provide services to you.

Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own all rights to submitted Feedback and that it will not violate any third-party rights. We may monitor, edit or remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable.

Errors, Inaccuracies and Omissions

Occasionally there may be information on lumicare.online that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to violate any regulations or laws, to infringe on intellectual property rights, to harass or harm any person, or to transmit false or misleading information.

You also agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, spam or phish the Services, or use any automated tools or AI agents to access the Services without authorization.

Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent (any software taking autonomous or semi-autonomous action) to access or interact with our Services.

No Agent may access our Services unless it identifies itself in all HTTP/HTTPS requests, does not mimic human behavior, and does not circumvent any measures intended to distinguish computer use from human use. We may limit, including by technical measures, whether and how any Agent accesses our Services.

Termination

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED BY LUMICARE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH LUMICARE.ONLINE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL LUMICARE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH LUMICARE.ONLINE.

Indemnification

You agree to indemnify, defend and hold harmless LumiCare, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims arising out of your breach of these Terms, your violation of any law, or your access to and use of the Services.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. You can review the most current version at lumicare.online. Your continued use of the Services following any changes constitutes acceptance of those changes.